Business Intelligence & Sales Support Manager
Hoofddorp, Netherlands
Own the business, not just the sale.
Commercial roles here go far beyond a standard sales pitch. You will operate in a true O+O (Offline + Online) environment, connecting physical shelves with digital carts across everything from mass market to luxury boutiques and social commerce. The expectations are high: you will negotiate directly with major retailers, take early ownership of your strategy, and manage a real P&L (Profit and Loss). If you want to build sharp omnichannel skills and see your decisions directly impact how the world buys our iconic brands, this is where you do it.
Skills you'll sharpen here
- Business opportunities identification
- P&L management
- Sustainable business model design
- Negotiation
- Activation excellence
- Omnichannel experience design
As well as these, L'Oréal employees are upksilled in AI fluency, data fluency, and critical thinking.
How we do business?
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You won’t be boxed into a single channel.
You’ll navigate a massive Offline plus Online (O+O) ecosystem, from mass retail and pharmacies to luxury boutiques and e-commerce, working alongside Marketing to connect physical shelves to digital carts..
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Expect early ownership and a steep learning curve.
You won’t sit on the sidelines. You will manage real budgets, drive live negotiations, and deliver immediate business impact. To back you up, our Commerce University will arm you with the exact omnichannel skills needed to thrive here.
Business Intelligence & Sales Support Manager
Hoofddorp, North Holland, Netherlands
Business Intelligence & Sales Support Manager - L'Oréal Dermatological Beauty
Hello, we're L'Oréal. We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it).Intrigued? Keep reading, this might be the opportunity you've been searching for.
A Day in the Life
You steer commercial performance for the LDB Benelux division, translating raw numbers into clear sales strategies. Reporting to the Commercial Director, you lead a 6-person Trade & Sales Support team to empower key account managers and channel leads.
• Deliver automated commercial dashboards, tracking sell-in, sell-out, and stock-in-trade targets across Belgium and the Netherlands.
• Partner with Finance and Commercial Directors to arbitrate commercial trade terms, forecasts, and landing numbers.
• Drive data transformation by deploying Power BI dashboards and supporting the roll-out of projects like NEO and the LPS B2B platform.
• Monitor customer satisfaction across channels, analysing NPS results to spot actionable growth opportunities for our pharmacy and mass retail partners.
• Collaborate transversal teams across supply chain, digital, and marketing to ensure data consistency across brands like CeraVe, La Roche-Posay, and Vichy.
We Are Looking For
You bring a genuine partner mindset, cut through complexity with clarity, and turn retail analytics into actionable commercial strategy. You bring:
• A Master’s degree, preferably, and 3–5 years of relevant professional experience.
• Commercial Acumen: Demonstrated track record in commercial data analysis, understanding retail dynamics like sell-in, sell-out, rebates, and trade negotiations.
• Data Analytics & BI: Advanced capability in Power BI, Excel, and structured business intelligence modelling.
• Transversal Collaboration: Proven ability to align cross-functional partners across finance, sales, and supply chain.
• Project & Change Management: Experience rolling out digital reporting tools and streamlining processes across diverse teams.
• Language Proficiency: Professional working proficiency in English; Dutch is an asset.
What's In It For You
• A place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!)
• Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference
Who We Are
You will be joining an entrepreneurial, collaborative environment where your commercial mindset can shape retail performance on a daily basis.
L’Oréal Dermatological Beauty’s mission is to bring dermatological health and beauty to all. With pioneering brands like La Roche-Posay, CeraVe, Vichy, and SkinCeuticals, we partner with healthcare professionals to deliver life-changing dermatological solutions worldwide.
We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.Wondering how AI is integrated in our L'Oréal recruitment process? Find practical information and advice in our AI Charter.Ready to apply? careers.loreal.com is the official trusted website.
- Reference number: 256352
- Location: Hoofddorp, Netherlands
- Date posted: 09/30/2026
- Employment type: Full-time
- Professional field: Commerce
- Type of contract: Permanent
- Sales Administration
AI Charter: our pact
Why a Pact? At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.
View our AI Charter (opens in new window)
What our people say
Commerce here moves fast, but you have total autonomy. You can go deep as an RGM expert or go broad across divisions and business models. You build the path you want.
Adam, Chief Growth Officer - Luxe, SAPMENA
What we bring to the table
Please note: The exact benefits can vary depending on your country.
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A Competitive Salary to Secure Your Talent
Our Share & Care commitment ensures you receive a competitive monthly salary that stands out locally, recognizing your contribution to our success.
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Your Health & Well-being First
You'll have access to medical coverage and a range of wellness resources, including mental health support, to ensure you feel your best.
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Unlock Your Potential
From day one, you get full access to our global learning platform with over 10,000 courses to build the skills for your future career.
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Flexibility for a Balanced Life
Find your perfect balance. We offer a hybrid work model and flexible arrangements, so you can manage your professional and personal life effectively throughout your career.
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The Ultimate L'Oréal Experience
Get generous discounts on our entire portfolio of iconic brands and be the first to try our latest product innovations.
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Thriving Community
Enjoy a dynamic work environment designed for connection and growth. From modern, collaborative offices to exciting social events, you'll be part of an ultra-connected network.
Think you’d be a great fit? We’d love to see you apply.
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