Junior Key Account Supply Chain Manager
Jakarta, Indonesia
The engine behind the beauty.
Getting 7 billion products to 150 countries is a complex puzzle. You won’t just be tracking shipments. You’ll be working with real-time forecasting, AI inventory systems, and automated warehouses across 180 global sites. Your focus? Moving products through 8 distribution channels efficiently, while figuring out how to strip carbon out of the entire process. It’s highly technical, the pace is fast, and the expectations are high. If you like solving real operational problems at scale, you'll fit right in.
Skills you'll sharpen here
- Global problem-solving
- Data-driven decision making
- Cross-functional collaboration
- Sustainable practices
- Agile project management
- Leadership & influence
As well as these, L'Oréal employees are upksilled in AI fluency, data fluency, and critical thinking.
Inside the operation
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You’ll work in a fast-paced
'test and learn' environment where you are empowered to make high-stakes decisions in real time. We celebrate entrepreneurship, and agility is how we navigate the market.
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You won't just manage flows - you’ll pioneer the future of distribution.
Expect to work with AI, Big Data, and advanced robotics to build a predictive, ultra-connected supply chain.
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Your mission is dual:
drive economic performance while taking radical environmental responsibility. From running carbon-neutral warehouses to designing sustainable packaging loops, you’ll actively reduce our planetary footprint.
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You’ll accelerate your career with a global leader in supply chain sophistication.
We consistently rank in the Gartner Top 10 worldwide for our innovation and operational mastery.
Junior Key Account Supply Chain Manager
Jakarta, Jakarta Special Capital Region, Indonesia
We are looking for a dynamic and agile person to work as a Junior Key Account Supply Chain Manager to drive our LDB business. As a Key Account Supply Chain Manager (Customer Care) at L'Oréal, you will play a pivotal role in our growth and success. You will act as the key link between L'Oréal’s supply chain and the customer's supply chain to ensure seamless order-to-delivery execution, build partnerships through win-to-win relationship building, and animate supply chain meetings to maximize product availability on the shelf at the minimum cost, providing the best customer satisfaction.
You will...
- Drive collaboration with Customers, building trusted, win-to-win partnerships.
- Lead information sharing and solution-driven problem solving with customers on supply-related topics.
- Animate supply chain meetings with key accounts (Service Level review, SIT closing, SISO planning, OSA review, replenishment reviews).
- Follow up supply chain performance — track and report KPIs (OTIF, fill rate, SISOSIT, ISA/OLA).
- Ensure correct ordering and perfect delivery execution end-to-end.
- Act as enabler of commercial activities — support launches, promotions, and contract execution from a supply standpoint.
- Serve as the expert of the customer's supply chain, understanding their systems, processes, and constraints.
- Serve as the expert of L'Oréal's internal operations, bridging customer needs with internal capabilities (Commerce, Portfolio, Supply Planning, Demand Planning, Order to Cash, Transport, Physical Distribution, Copacking, Finance, Master Data).
You have...
- Bachelor's degree in Supply Chain, Business, or Logistics.
- 2–4 years of experience in Supply Chain, Customer Service, or Customer Supply Chain roles, ideally in FMCG/Beauty/Dermatological Beauty.
- Strong understanding of SISOSIT (Sell In - Sell Out - Stock In Trade), OSA Management, and order-to-cash processes.
- Experience working directly with modern trade/distributor/e-commerce accounts.
- Strong analytical and Excel/forecasting skills.
- Fluent in English and Bahasa Indonesia.
- Able to work cross-functionally with Sales, Demand Planning, and Logistics.
You are…
- Entrepreneurial. Every single day, you spot opportunities to shake things up and change the world for the better.
- Adventurous. You'll embrace challenges and changes with fire in your belly and a great big smile on your face.
- Open. To new ways of doing things. To other people's (sometimes crazy) ideas.
- Respectful. Whether you're talking to our internal or external stakeholders, consumers, you treat everyone the same.
- Ambitious. You crave for success and we'll support you all the way.
- Only Human. You'll screw up sometimes but you have no fear of failure because you're smart enough to learn from mistakes.
- You. You're real. And you're true to yourself. We cherish and celebrate diversity so you'll feel right at home whoever you are.
- Reference number: 250120
- Location: Jakarta, Indonesia
- Date posted: 08/10/2026
- Employment type: Full-time
- Professional field: Operations
- Type of contract: Permanent
- Omnichannel Customer SC
AI Charter: our pact
Why a Pact? At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.
View our AI Charter (opens in new window)Related content
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How we reached 100% Renewable Energy
With commitment and resilience, site by site, our teams transitioned all of our operating offices, factories, research centres, stores and distribution centres world wide to renewable energy in 2025. This shows what can be achieved within our own footprint and is a major milestone for our teams, creating momentum for what comes next in our sustainability journey.
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Gartner Announces 2026 Rankings of the Global Supply Chain Top 25
Gartner has released its 2026 Global Supply Chain Top 25 rankings, once again recognizing L'Oréal as a world-class leader for its operational excellence and commitment to building a resilient, sustainable, and consumer-centric supply chain.
What our people say
Supply Chain doesn’t work alone..We are supported by an ecosystem of partners, suppliers helping us be more innovation, creative, constantly pushing our boundaries.
Gauthier - S&OP manager, La Roche-Posay
What we bring to the table
Please note: The exact benefits can vary depending on your country.
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A Competitive Salary to Secure Your Talent
Our Share & Care commitment ensures you receive a competitive monthly salary that stands out locally, recognizing your contribution to our success.
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Your Health & Well-being First
You'll have access to medical coverage and a range of wellness resources, including mental health support, to ensure you feel your best.
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Unlock Your Potential
From day one, you get full access to our global learning platform with over 10,000 courses to build the skills for your future career.
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Flexibility for a Balanced Life
Find your perfect balance. We offer a hybrid work model and flexible arrangements, so you can manage your professional and personal life effectively throughout your career.
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The Ultimate L'Oréal Experience
Get generous discounts on our entire portfolio of iconic brands and be the first to try our latest product innovations.
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Thriving Community
Enjoy a dynamic work environment designed for connection and growth. From modern, collaborative offices to exciting social events, you'll be part of an ultra-connected network.
Think you’d be a great fit? We’d love to see you apply.
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