Business Analyst

Hello, we’re L’Oréal.

We're not just building brands; we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading—this might be the opportunity you’ve been searching for.

A Day in the Life

As our Medical Business Analyst, you’ll be at the heart of empowering our Medical team to unlock the full potential of Veeva CRM. Reporting to the Omnichannel Manager, you’ll collaborate with Field Managers, Medical Representatives, Business Analysts, and Communication Specialists to ensure seamless system adoption, data analysis, and process optimization.

Here’s what your day-to-day will look like:

• Training & Support: Develop and deliver engaging training programs for all users, ensuring proficient system utilization. Provide ongoing technical support and troubleshoot issues to maintain optimal system performance.
• Data Analysis & Reporting: Conduct regular data analysis, maintain data quality, and identify trends, opportunities, and areas for improvement. Drive the development of reporting processes aligned with best practices.
• System Optimization: Work closely with the Medical team to understand evolving business processes and configure Veeva CRM to support their workflows.
• Stakeholder Collaboration: Build strong relationships with key stakeholders and actively contribute to the success of the Medical team.
• Project Management: Manage project risks and dependencies, implementing mitigation strategies to minimize disruptions and ensure smooth implementation.

We Are Looking For

You’ll thrive in this role if you have:

• Fluency in CZ/SK and English (written and spoken).
• Proven experience with CRM systems, preferably Veeva and Salesforce.
• Strong data management skills, attention to detail, and experience with Power BI and PBI workspace administration.
• Excellent communication and interpersonal skills.
• A solution-oriented approach, with the ability to work independently and collaboratively.
•  Social empathy, teamwork spirit, and a people-oriented mindset.

What’s In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!).
• Real responsibility from day one—there’s no sitting on the sidelines at L’Oréal.
• An environment where people of every ethnicity, social background, age, religion, gender, and sexual orientation—as well as people with disabilities—are accepted, can speak up, will thrive, and are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference.

Who We Are

The mission of L'Oréal Dermatological Beauty (LDB) is to “Pioneer health and beauty to give the world life-changing and sustainable dermatological solutions for all.” Our brands, including Vichy, La Roche-Posay, CeraVe, and SkinCeuticals, are trusted and recommended by dermatologists, general practitioners, and pharmacists all over the world.

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.