Key Account Supply Chain Manager - TORONTO
Toronto, Canada
The engine behind the beauty.
Getting 7 billion products to 150 countries is a complex puzzle. You won’t just be tracking shipments. You’ll be working with real-time forecasting, AI inventory systems, and automated warehouses across 180 global sites. Your focus? Moving products through 8 distribution channels efficiently, while figuring out how to strip carbon out of the entire process. It’s highly technical, the pace is fast, and the expectations are high. If you like solving real operational problems at scale, you'll fit right in.
Skills you'll sharpen here
- Global problem-solving
- Data-driven decision making
- Cross-functional collaboration
- Sustainable practices
- Agile project management
- Leadership & influence
As well as these, L'Oréal employees are upksilled in AI fluency, data fluency, and critical thinking.
Inside the operation
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You’ll work in a fast-paced
'test and learn' environment where you are empowered to make high-stakes decisions in real time. We celebrate entrepreneurship, and agility is how we navigate the market.
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You won't just manage flows - you’ll pioneer the future of distribution.
Expect to work with AI, Big Data, and advanced robotics to build a predictive, ultra-connected supply chain.
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Your mission is dual:
drive economic performance while taking radical environmental responsibility. From running carbon-neutral warehouses to designing sustainable packaging loops, you’ll actively reduce our planetary footprint.
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You’ll accelerate your career with a global leader in supply chain sophistication.
We consistently rank in the Gartner Top 10 worldwide for our innovation and operational mastery.
Key Account Supply Chain Manager - TORONTO
Toronto, Ontario, Canada
Hello, we’re L’Oréal. We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.
A Day in the Life Reporting to the Supply Chain Director, you will lead the strategic collaboration with our major retail partners (Loblaws and Shoppers Drug Mart), managing a dedicated team of 4 analysts to deliver top-tier service.
- Strategic Alliances: Drive collaborative joint business planning to align inventory, promotions, and launch strategies.
- People Leadership: Coach and develop your team, fostering an environment of continuous upskilling and empowerment.
- Performance Orchestration: Manage retail KPIs, optimizing store-level inventory, fill rates, and forecast accuracy.
We Are Looking For You are a strategic leader with a completed Bachelor's degree (Business, Supply Chain, or Engineering) and fluency in English (French is a strong asset). You bring:
- Team Leadership: Experience in managing and developing high-performing, collaborative teams.
- Client & Stakeholder Influence: Proven ability to partner with key retail stakeholders and influence internal cross-functional teams.
- Strategic CPFR/VMI: Proficiency in optimizing replenishment systems (SAP, Retail Link) and complex inventory flows.
- Core Skills (from our L'Oréal Skills Library): Customer-Centric, Drives Results, Builds Networks, Manages Complexity, and Cultivates Innovation.
What’s In It For You
- A place for you to leave your comfort zone and grow beyond your potential.
- Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal.
- An environment where people of every background are accepted, can speak up, and thrive!
- A place where you can contribute to something bigger through our sustainable commitments.
*Salary Ranging frome 110k to 155k
Who We Are L’Oréal is present in 150 markets. For more than a century, we have devoted ourselves solely to ‘Create beauty that moves the world’; we are now the world leader with €42 billion consolidated sales. Together, we solve complex challenges at scale, while staying committed to making the world a more inclusive and better place for our planet.
Our daring Operations team of thousands of exceptional minds don’t just work on complex challenges; they help create sustainable and inclusive beauty alongside our partners by crafting, innovating, sourcing, producing, and delivering millions of products that touch every corner of the globe.
We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way.
- Reference number: 255375
- Location: Toronto, Canada
- Date posted: 10/01/2026
- Employment type: Full-time
- Professional field: Operations
- Type of contract: Permanent
- Omnichannel Customer SC
AI Charter: our pact
Why a Pact? At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.
View our AI Charter (opens in new window)Related content
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How we reached 100% Renewable Energy
With commitment and resilience, site by site, our teams transitioned all of our operating offices, factories, research centres, stores and distribution centres world wide to renewable energy in 2025. This shows what can be achieved within our own footprint and is a major milestone for our teams, creating momentum for what comes next in our sustainability journey.
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Gartner Announces 2026 Rankings of the Global Supply Chain Top 25
Gartner has released its 2026 Global Supply Chain Top 25 rankings, once again recognizing L'Oréal as a world-class leader for its operational excellence and commitment to building a resilient, sustainable, and consumer-centric supply chain.
What our people say
Supply Chain doesn’t work alone..We are supported by an ecosystem of partners, suppliers helping us be more innovation, creative, constantly pushing our boundaries.
Gauthier - S&OP manager, La Roche-Posay
What we bring to the table
Please note: The exact benefits can vary depending on your country.
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A Competitive Salary to Secure Your Talent
Our Share & Care commitment ensures you receive a competitive monthly salary that stands out locally, recognizing your contribution to our success.
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Your Health & Well-being First
You'll have access to medical coverage and a range of wellness resources, including mental health support, to ensure you feel your best.
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Unlock Your Potential
From day one, you get full access to our global learning platform with over 10,000 courses to build the skills for your future career.
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Flexibility for a Balanced Life
Find your perfect balance. We offer a hybrid work model and flexible arrangements, so you can manage your professional and personal life effectively throughout your career.
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The Ultimate L'Oréal Experience
Get generous discounts on our entire portfolio of iconic brands and be the first to try our latest product innovations.
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Thriving Community
Enjoy a dynamic work environment designed for connection and growth. From modern, collaborative offices to exciting social events, you'll be part of an ultra-connected network.
Think you’d be a great fit? We’d love to see you apply.
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